Cabo Verde’s (Cape Verde) travel agencies will be audited in the first phase of an operation launched Monday in Praia by the Central Tourist Authority (ATC), the ATC said in a statement.
This first phase, which for two months will cover more than 100 travel agencies in nine islands of the archipelago, will be succeeded by another which will focus on hotel establishments and other tourism operators.
This phase of the operation, said the ACT, aims to track the activity of travel agencies and verify that they are in line with the law, in particular with regard to operating permits, registration with the national register and human resources.
The audit of travel agencies includes a monitoring plan for all tour operators in Cabo Verde and individual service providers, including tour guides, in order to “ensure quality of service” provided to tourists.
The National Tourism Authority, created in November 2015, was given an increased supervisory and regulatory role in comparison to the Directorate-General of Tourism, the organisation that it replaced. (macauhub/CV)